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Frequently asked questions
What if I’m not satisfied with my purchase?
We take pride in the quality and relevance of our content, which is probably why our refund rate is less than 0.4%!If for some reason you’re not satisfied within the first 14 days of your purchase, we’ll offer you a full money refund. Just reach out to our dedicated support team, and we’ll ensure you’re taken care of.
How do I access the eBooks after purchasing?
Once your purchase is confirmed, you will receive a download link via email. Simply click on the link to download and access your eBook(s).In case you don’t receive email, kindly drop us a message at support@tv-valley.com, so our team can assist you.
Are people satisfied with your eBooks?
Absolutely! We have a community of over 10,000 delighted customers.
Do you offer physical copies of your eBooks?
No, we only offer digital PDF versions of our products. This allows us to quickly update and deliver our content to customers without any shipping delays.However, if you want, you can print it out for personal use after you buy it.
Are the eBooks compatible with all devices?
Yes, our eBooks are in PDF format, making them compatible with most devices including smartphones, tablets, and computers. We recommend using a PDF reader for the best experience.
Are your books also available at Amazon? (or other websites)
Currently, our books are exclusively available on our website.We’re proud to have built a platform and community where we can offer our products directly to our customers. This allows us to maintain a close relationship with our readers and ensure the best possible experience without relying on third-party platforms like Amazon.